Payments & Refunds

At Spacenos, we strive to provide high-quality products and services to our customers. If for any reason you are not satisfied with your purchase, we offer a refund within 30 days of your purchase, subject to the following terms and conditions:

1. Eligibility for a Refund: To be eligible for a refund, you must have purchased the product or service directly from Spacenos.

2. Refund Amount: The refund amount will be equal to the amount you paid for the product or service, minus any applicable fees, taxes, or charges.

3. Refund Process: To request a refund, please contact our customer support team at billing@spacenos.com. We will review your request and, if eligible, process the refund within 30 business days.

4. Non-Refundable Products or Services: We do not offer refunds for the following products or services:

   • Products or services that have been used or consumed

   • Products or services that have been modified or altered

   • Products or services that have been customised to your specific needs

   • Products or services that are non-transferable

5. No Refunds for Certain Reasons: We reserve the right to refuse a refund if we determine, in our sole discretion, that you have violated our terms and conditions, or if you have used our products or services in a manner that we deem inappropriate or harmful.

6. Third-Party Products or Services: We are not responsible for any third-party products or services that may be purchased through Spacenos, and we do not offer refunds for such purchases.

Dispute Resolution

If you are not satisfied with our refund decision, you may contact us at billing@spacenos.com to discuss the matter further. If we are unable to resolve the dispute, you may file a complaint with the appropriate regulatory authority.

Thank you for reading our refund policy. If you have any questions or concerns, please contact us at billing@spacenos.com.